Privacy Policy
Disclosure of Permissions
Understand the permissions we need
Effective Date: March 19, 2025
Hello and thank you for choosing our app! To deliver a seamless experience and ensure your safety, we need to collect and process certain information. This document explains what data we access, why we need it, and how it’s handled.
What We Collect and Why
1. Basic Device Details
Why We Need This:
To make sure the app works smoothly on your device and to protect your account from potential risks.
What We Access:
Your device’s model and operating system (e.g., Android 12, iOS 15)
A unique identifier for your device (like IMEI)
Your IP address and network type (e.g., Wi-Fi or mobile data)
How It Helps You:
Ensures the app runs without glitches on your specific device.
Helps us detect and prevent fraudulent activity.
Improves performance based on your device and network conditions.
Where It’s Stored:
This data is securely stored on our servers (https://tebilatsup.cashsphere01.com) and is never shared with third parties.
2. Your Personal Information
Why We Need This:
To create your account, verify your identity, and provide the best possible service.
What We Collect:
Your phone number (required for registration).
Optional details like your name, age and emergency contacts.
How It Helps You:
Verifies your identity to keep your account secure.
Helps us determine loan eligibility and offer suitable options.
Ensures we can contact you if needed.
Where It’s Stored:
All personal data is encrypted and stored on our secure servers (https://tebilatsup.cashsphere01.com). We follow strict data protection laws to keep your information safe.
Our Commitment to You
We take your privacy seriously. Here’s what you can expect from us:
Minimal Data Collection: We only collect what’s necessary to provide our services.
No Unnecessary Sharing: Your data stays with us and is never sold or shared with third parties.
Transparency: We’ll always explain why we need your data and how it’s used.
We have the following rules in place regarding the collection and use of data in order to protect your privacy.
A SPECIAL SECURITY FOR IT
All capitalized terms in this Privacy Policy will have the same meaning as those in our conditions of use, unless otherwise indicated (where applicable).
WHAT WE HAVE FOUND ABOUT YOU IS AS FOLLOWED:
The program requires some technical information and IDs related to the user's mobile device, such the phone number, MAC address, and IMEI number. Additionally, they have to indicate their preferred time zone, mobile network, operating system, and mobile browser version. Images, videos, phone and SMS logs, emergency contacts, and other digital data must be included.
DATA OBTAINED FROM EXTERNAL SOURCES
Collaboration with a range of organizations, including banks, suppliers, contractors, partners, and collection agencies, is essential to the efficient provision of our services. They may therefore provide us with information about you. We will only collect your personal information for our connections with these firms after obtaining your approval and verifying that they will adhere to our privacy policy, the 2019 Data Protection and Privacy Act, and any applicable legal obligations.
Among other things, you are permitted to divulge confidential information about your family, friends, coworkers, and emergency contacts. You'll need their consent to accomplish this. For further information, see the "ACKNOWLEDGMENT AND ACCEPTANCE" section, which is just below.
APPLYING THE DATA WE HAVE COLLECTED ABOUT PARTICULAR PEOPLE
We are authorized to use the personal data we have collected for the legally mandated purposes.
- 1. Your personal information may be used for the following purposes:
(1) To register you as a user, confirm your identity, and monitor your credit and account status;
(2) We will finish any required evaluations or reviews before setting up an account for you.
(3) Repay the loan and receive compensation for your labor.
(4) To develop techniques for evaluating credit and determining creditworthiness;
(5) To ensure compliance with all applicable laws, regulations, and guidelines, including those concerning anti-money laundering and "know-your-customer" duties;
(6) To contact you and give you pertinent information regarding the application;
(7) To inform you of any changes to the service or application, such as additional transaction or interest fees;
(8) To answer your queries and remarks;
(9) To enhance the program, assess, update, and modify it to better meet your needs as a user;
(10) We may send you automated or prerecorded emails or text messages (SMS) in order to accomplish the objectives outlined in this Privacy Policy and the Terms of Use.
(11) To monitor and analyze user characteristics and behavior, including how they utilize the capabilities of the program and any emerging patterns;
(12) To notify you of exclusive deals and discounts and to send you promotional materials.
- 2. We will always make sure that your personal information is handled securely and for the fewest purposes feasible, even when it may be used for more general objectives.
(1) To supervise the company's primary operations;
(2) To oversee the application's use and provide support, administration, and enhancements to its features, functionality, and user satisfaction;
(3) To address technical issues or deficiencies in the application;
(4) To produce anonymised data for analysis, testing, and research in product development;
(5) To detect, investigate, and put an end to any unlawful, disapproved, dishonest, or prohibited behavior;
(6) To support business dealings involving us or any affiliated businesses, including mergers, acquisitions, or firm sales;
(7) To fulfill our legal obligations, validate audits, and conduct thorough investigations. Although it is one of your duties, it is not the sole one. This includes responding to inquiries from law enforcement, inquiries, or directives.
DISPLAY OF THE INFORMATION WE HAVE GOT
- 1. For legal purposes, we may disclose your personal information to affiliated businesses and other parties. We pledge to treat all parties fairly and to communicate only the absolute minimum of personal data required for the intended purpose.
(1) In any legal dispute that you, we, or any other party may have regarding the Service;
(2) in discussions regarding funding, mergers, consolidations, reorganizations, asset sales, or having another company purchase our business;
(3) when we work together or share your personal information with banks, collection agencies, suppliers, contractors, partners, agents, or any other company that works with or provides services to us.
(4) when we carry out our legal obligations, including filing and reporting, responding to inquiries, orders, or investigations, or adhering to regulatory requirements. This may entail granting other organizations authorization to market, investigate, evaluate, and produce goods or services on your behalf.
(5) We will only share your information with our partners if it is required for business administration, data processing (including marketing), or app dispatch. To do this, make sure your name is on our email list. For instance, our primary company in your country may handle and keep your personal data in another country. Our partners have promised to carefully treat any personal data they obtain from us in accordance with our Privacy Policy and all applicable laws.
(6) We will gather all data and remove any personal information if we get information about how the App and the Service are being used.
(7) We will disclose your personal information if we think it is necessary to protect you or others, follow the law, or investigate any violations of the policy.
- 2. Before disclosing the information to others, we will remove any potential link between it and you.
- 3. We reserve the right to disclose or distribute your personal information in a manner prohibited by this privacy policy, provided that you have given us prior notice.
TRANSFER OF PERSONAL INFORMATION BETWEEN COUNTRIES
We may move, store, utilize, and handle the information you provide when you use our services anywhere other than where you now live. Companies in other countries where our consortium operates are also available, as are the locations of our company's employees, servers, and service suppliers.
We promise that personal data will be protected in accordance with the Data Protection and Privacy Act of 2019, Ugandan laws, and our privacy policy.
By accepting this contract, you consent to the transmission of your personal data both locally and internationally.
SECURITY OF PERSONAL INFORMATION
Personal data will be retained for as long as required to achieve the original purpose for which it was collected or as long as allowed by law. We shall either immediately erase your personal information or ensure that it cannot be linked to you when it is no longer required for legal or business purposes.
IMPROVING PERSONAL INFORMATION ACCESS AND QUALITY
We reserve the right to reject requests to update your personal information as mandated by law. This can occur if we discover that requests to see or modify the data are needless, time-consuming, or irrelevant, or if the personal data contains references to other individuals.
YOU ARE RESPONSIBLE FOR YOUR OWN PERSONAL DATA
The personal data we collect from you may be handled, transferred, or retained by other businesses. We pledge to do everything in our power to guarantee that all outside service providers abide by the privacy standards set forth in this policy.
YOUR PERSONAL INFORMATION IS PROTECTED BY US
Our first goal is to protect your personal information. We will take all appropriate measures to prevent loss, damage, or unauthorized use of your personal information because we are dedicated to protecting it. Additionally, we pledge to make sure that no information is collected, utilized, or disclosed without your express consent. Regretfully, there is no assurance that data transmitted online will be secure. We cannot promise that any information you enter online will be completely safe from unauthorized access or uncontrollable modifications, even with our best efforts to protect it. Maintaining the privacy of your account information is necessary to guarantee the security of your password and mobile device.
CHANGES TO THE PRIVACY POLICY
To make sure it conforms with current policies and applicable legislation, such as the Data Protection and Privacy Act of 2019, we will review and update our privacy policy on a regular basis. We advise you to periodically examine our Privacy Policy to make sure you understand how we handle and safeguard your information. If you continue to use the service, get in touch with us, or use the website or application after these changes have been made, it will be assumed that you have accepted the modifications to this privacy statement.
ACKNOWLEDGMENT AND ACCEPTANCE
1. You confirm that you have read, comprehend, and agree to all of the Privacy Policy's terms by approving it. You grant us permission to collect, use, share, keep, transmit, and handle your personal information by agreeing to this privacy statement.
2. You attest that you have obtained prior consent from any parties with whom you share personal information, including your family, coworkers, emergency contact, and coworkers. Additionally, you authorize us to manage, distribute, and utilize their personal information on their behalf.
3. You allow us to contact you and your emergency contact (if they have granted us permission) to collect your loan payment or to verify your details in the event that we are unable to locate you in any other manner.
4. Using the contact information listed below, you can send a written notice to discontinue the collection, use, or disclosure of your personal data. Additionally, you can revoke your consent to receive specific information and messages from us by utilizing the "unsubscribe" or "opt-out" option that is clearly marked in our correspondence. You acknowledge and accept that if you choose to revoke your consent, the service or application may not be able to provide you with access to certain features. We reserve the right to terminate your account and our collaboration if you revoke your consent. All rights and obligations shall be respected. If you choose to revoke your consent after we have received your request to use, collect, or disseminate your personal information, please be mindful of the potential repercussions. You have the option to revoke your approval at any time.
CONTENT FOR PROMOTION AND ADVERTISING
1. We reserve the right to send you marketing communications via the App, mail, phone, text message, email, online chat, or push notifications in order to inform you of special offers, promotions, or activities from us, our partners, sponsors, or advertisers, or to provide you with updates on the features of our App.
2. You can withdraw your consent to receive these marketing communications at any time by clicking the "unsubscribe" link in the email or contacting us using the information supplied.
3. Please be aware that you may continue to get non-promotional alerts concerning loan transactions, your account, the app, and other crucial information even if you choose to unsubscribe.
WEBSITES ABOUT A PARTICULAR ISSUE
1. It is possible to integrate the application and website with other websites. How these other businesses collect, use, store, share, or disclose data and information is beyond our control. Furthermore, we are not liable for the functionality of these websites. To learn how other websites obtain and utilize your personal information, it is imperative that you read their terms of service and privacy policies.
2. Links to the advertiser's website may be included in the advertisements that appear on our app or website. The advertiser will collect and use any information obtained by clicking on the link in accordance with their privacy statement.
CRITERIA FOR RESPONSIBILITIES
Not included are any extra or special responsibilities that could arise from the following:
1. The degree to which you rely on the application or run into problems using it.
2. whatever agreement or collaboration you had with someone else, even if you were blissfully unaware of the potential for losses.
3. We are not liable for any delays or issues that are beyond our control.
DIRECTIONS FOR CONTACTING US
If you have any queries about this privacy policy or would want access to your personal information, please email service-support@cashsphere01.com .
CashSphere
CashSphere offers fast, flexible personal loans, anytime you need them.
Copyright © CashSphere. All rights reserved.